07 4661 1621
mikayla@catalystplanmanagement.com.au
Warwick Office - 91 Percy Street
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Welcome to Catalyst Plan Management

Your trusted partner in NDIS Plan Management Services

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Invoicing Details

At Catalyst Plan Management, we help participants by managing their invoices and paying providers directly. Our goal is to process payments quickly – usually within 2 Business Days of receiving a valid invoice.

Mandatory information required on all invoices:
  • Participant’s full name
  • Participant’s NDIS number
  • Support date(s)
  • Support item ID(s)
  • Hours or quantity provided
  • Unit price
  • Total amount claimable
  • Provider’s ABN
  • Bank details (BSB, Account Number, Account Name)

Note: Incomplete or incorrect invoices may require amendments, which can delay payment beyond the standard timeframe.

How to Submit Your Invoices
Email: accounts@catalystplanmanagement.com.au Mailbox: Inside Catalyst Plan Management entrance at 91 Percy Street

Provider Support

We are here to assist you with invoicing, payments, and navigating NDIS guidelines.

At Catalyst Plan Management, we support provider with any questions regarding invoices, payments, or adhering to NDIS guidelines.

If you need assistance, our friendly plan management team is just a phone call or email away.

Provider FAQ – Invoice Payments

A: We usually process and pay invoices within 2 business days of receiving a correctly completed invoice.

A: Missing or incorrect details may delay payment as we will need to request an amendment before processing.

A: Yes, please send invoices directly to us at accounts@catalystplanmanagement.com.au to ensure prompt processing.

Resources for Provider